Masters of the Book,
As you know, we are constantly monitoring accounts that are playing ASTRA: Knights of Veda in ways that are abnormal. Additionally, instances of abnormal play in the Celestial Trials content have been confirmed, and sanctions are being promptly enforced.
In order to protect the integrity of the gameplay experience, we have taken measures to restrict access to the game in accordance with our Operational Policy.
■ Account Restriction Notice for Operation Policy Violations
- Restriction Date: November 29, 2024
- Reason for Restriction: Suspected attempt to use unauthorized program & Data tampering and hacking
- Restriction Period: Permanent game usage restriction
- Affected Accounts: A total of 21 accounts
* Detailed information about the operating policy can be found in [Operation Policy].
* Restrictions are applied on a per-account basis. For permanent restrictions, access to all servers will be permanently disabled.
* If you wish to appeal this decision, you may submit a 1:1 inquiry via the Customer Center within 15 days of applying the restriction.
The development team is thoroughly investigating the issue and plans to respond promptly following a detailed analysis of the cause.
Thank you.
