Greetings Hunters,
This is the Solo Leveling:ARISE team.
We have reviewed various opinions in the community regarding the performance of specific hunters and events.
Firstly, we sincerely apologize for any inconvenience caused by several issues. We truly appreciate the valuable feedback from our hunters.
We would like to explain the issues that have drawn attention and discussion among our hunters.
[Issues Regarding Hunter Performance]
Hunters and their skills interact in various ways.
During battles, various situations unfold rapidly in real-time, sometimes resulting in outcomes different from what our hunters expect. This has caused significant confusion during the normalization process.
We have confirmed that our verification was insufficient during the process of integrating various logic and interactions, and we sincerely apologize for this once again.
We will strive to minimize errors to ensure that everything functions as our hunters expect.
Additionally, we would address the issue when Min Byung-Gu uses his ultimate skill, "Heavenly Blessing," while in a "Disguise" status, the increased critical damage effect applied to the team is not being applied to Seo Ji-Woo.
The effect works by increasing a portion of the critical damage under various conditions. It operates by calculating the increase and then applying it accordingly.
However, the calculated value did not operate as expected due to a separate real-time logic applied during these battle situations.
This issue requires a revision of the applied logic and program code, and due to the need for thorough verification, it will take some time to fix. We will try to have it properly fixed in the upcoming build update.
[Regarding Feedback]
We have received many criticisms regarding the slow response from our development team.
We continuously monitor our hunters' opinions to ensure that we do not overlook them. However, in our efforts to find the best resolution solutions, we may not have responded as quickly as we desired.
In response, our team will strive to increase our speed in addressing hunter feedback. Additionally, if there are cases where responses to reviews take longer, we will notify you in advance through a notice.
We remain committed to actively improving any shortcomings to provide our hunters with the best possible experience.
If you encounter any incorrect actions during gameplay or areas that require improvement, we would appreciate it if you could report them through the Bug Report board or by contacting our Customer Support via 1:1 inquiry.
[Scheduled Improvements]
Among the numerous feedbacks from our hunters, we have plans to address the areas that require improvement as follows. The items listed below are scheduled for improvement in the short term, aiming for the next update on 6/19.
- To make it easier for hunters to utilize Gate Rescan, we plan to change the Rescan cost from Essence Stones to a small amount of Gold.
We've noticed that many hunters don't use all their Gate Keys, which are essential for obtaining items for growth. We believe that part of it is caused by not being able to find the Gate of the desired rank. To address this, we would like to change the Gate Rescan cost to a small amount of Gold, making it easier for hunters to find Gates of their desired rank without burden.
- We are also preparing to increase the amount of Free Special Sweep provided in Daily Growth Support as a next update goal.
- Multiplay will be supported in the [Battlefield of Chaos]. Content will continue to be added to the [Battlefield of Chaos], and we aim to improve the quick multiplay process or sweep existing content accordingly.
- We are preparing improvements to allow more diverse skills to be utilized by adjusting the balance of Sung Jinwoo's skills.
As hunters grow and acquire various Runes, more hunters are combining different skills. However, there is a tendency for certain skills to be favored over others. To address this, our team will enhance the balance of specific skills, allowing hunters to utilize a more diverse combination of skills and Runes.
- We plan to change the Gold used for unequipping Artifacts so that no cost will be incurred up to Tier 15. We consider Tier 15 the benchmark for testing various sets to see if ideal stats are granted. Therefore, we aim to make it more convenient for hunters to frequently test Artifacts up to this stage.
[Conclusion]
Our ultimate goal is to provide services that deliver an enjoyable experience for our hunters.
If there have been any occasions where we have not met your expectations, we sincerely apologize and promise to deliver better services in the future.
What gives us the most strength is seeing our hunters enjoy Solo Leveling:ARISE by actively sharing thoughts and strategies about the game.
Instead of worrying about bugs, we hope to see more vibrant discussions filled with strategies. We will listen to the voices of our hunters to make Solo Leveling:Arise a game that can be enjoyed for a long time.
To better listen to our hunters' voices, we will gather your opinions and improvement suggestions through a survey that will be conducted until next week.
We have prepared the gifts below to express our commitment to providing better service in the future.
Please continue to enjoy your battle.
📌 Developer Note Reward
- The Developer Note Reward will be sent to all the hunters with Lv. 10 or higher when logging into the game.
|
Reward Claim Period (UTC+0) |
Subject |
Reward |
|
After posting the Developer Note on 6/5 (Wed) - 6/12 (Wed) 14:59 |
All the hunters with LV. 10 or higher |
Essence Stones x 1,000 |
|
Lucky Skill Rune Chest x 5 |
* Hunters who achieved Lv. 10 before the reward distribution can claim the rewards immediately.
* For hunters who achieved Lv. 10 during the reward claim period, the rewards will be sent to the mailbox and stored for 7 days.
* We will not be able to provide assistance regarding the deleted rewards due to mailbox expiration.
* Please restart the game if the reward is not sent to your mailbox.
Thank you.
- - Solo Leveling:ARISE Team -
