Greetings, Regulars!
This is the Tower of God: New World team.
Tower of God: New World is diligently ensuring a fair gaming environment for our Regulars by closely monitoring and taking operational measures against activities that violate the Terms of Service.
As a result of this monitoring, numerous accounts engaging in suspicious activities through abnormal measures have been identified. Detailed investigations into their gaming records are currently underway.
For accounts found to have engaged in suspicious gaming activities, actions are being taken in accordance with terms of service, including game data resets and permanent suspension of accounts. Depending on the severity of the violation, it may also lead to legal action and the involvement of local authorities.
To ensure a smooth service usage, please refer to the following information.
◆ Investigation and Restrictions for Abnormal Game Account Creation ◆
✅ Implementation Details
● Following an investigation of game usage records, the first round of restrictions will be imposed upon accounts found to have been created for the purpose of gaining and exploiting an advantage.
● Further measures will be taken for accounts found to have been created in violation of operations policies following the posting of this notice. Details regarding restrictions will be continuously updated through this notice.
✅ Notes
- A thorough investigation is being conducted based on comprehensive log data, including Regulars’ past records, in order to identify accounts exhibiting abnormal activity. Please note that restrictions will continue to be placed in accordance with the Terms of Service on accounts found in clear violation of those terms.
- Accounts with suspicious data detected in past play records or evidence of client manipulation are also subject to restriction.
- Regulars who play the game normally will not be subject to restriction.
- If you have received usage restrictions, you can submit an appeal through [Customer Support] within 15 days of the restriction date.
We will continue to do our best to provide you with a more epic and adventurous gaming experience.
Thank you.
