Hello, this is BrownDust2.
We are releasing the results of the satisfaction survey for the updates revealed during the 500-day special broadcast.
We thank all users who participated in the survey, and we hope this serves as an opportunity to understand what other players of Brown Dust 2 think.
Additionally, we've included messages from the development team throughout the survey, so if you missed the broadcast, please take this chance to check out the content!
Q1. Which characters' skill cutscenes do you like from the summer season update? (Select all that apply/leave blank if none)
<Development Team Comment>
First, this is the result of skill cutscene preference for characters who received an update in the summer.
We thought Morpeah would take first place because of how well she was received by players.
However, Teresse was the one who reached the top, with Morpeah and Eclipse following closely behind as second and third.
Of course, we believe all characters were excellent in their respective scenes.
Q2. Which characters from the summer season update are the most fun and effective in battle? (Select all that apply/leave blank if none)
<Development Team Comment>
Next is the preference for the battle performance.
Teresse and Morpeah are at the top with a slight difference.
It seems Teresse was picked for her performance and Morpeah for her new source of fun through her new gimmick.
Q3. Which features or improvements from the summer season update did you like the most?
Q4. Which summer season update content was your favorite?
Q5. Share your thoughts on the Engraving and Awakening system.
<Development Team Comment>
Many said they would like to have more options to get the materials for Engraving and Awakening, and the development team is considering such options as well.
Q6. How do you feel about Engraving and Awakening materials being available at the Golden Thread Shop or Powder of Hope Shop?
<Development Team Comment>
Overall, the largest number of players thought the materials should be sold both at the Golden Thread Shop and the Powder of Hope Shop.
26% of global users and 28% of Korean users thought both the materials should be taken off from both shops.
Q7. How do you feel about including growth-related currency (Tear of Goddess, Torch, Engraving, Awakening materials, etc.) in packages or paid products?
<Development Team Comment>
The survey results show that the largest number favored having the materials sold at the shops all the time. Meanwhile, 83% of players wanted to let the shops sell the materials regardless of being limited or not.
Since heated discussions had gone on regarding this issue in the Korean community, we checked Korea's data separately. Around 82% of Korean players wanted to let the shops sell the materials.
Upon observing this issue, We looked up the comments I made in previous streams.
We once talked about how Potential, Engraving, and Awakening were not added to create a new business model or force users to spend more.
They were added to let players experience the fun of allowing their characters to keep growing.
We believe some players must have thought that Tears of Goddess or currencies for Engraving and Awakening could only be obtained by using in-game currencies and would never be added as a new business model.
We understand that is how many of you may have interpreted our idea, and we apologize for not making my point clear.
Here is our opinion as to what we think are overt P2W mechanics. We give you our idea on this topic to prevent further misunderstanding.
You can obtain a certain growth currency only by paying real money,
or you can purchase that currency endlessly and become stronger without limits by paying money.
In our opinion, these 2 instances constitute forced P2W mechanics.
We believe it is within acceptable range to have these products offered in the Golden Thread Shop or Powder of Hope Shop while being able to obtain more from in-game currencies.
We also think it is acceptable to provide the products by including them in certain packages during limited periods.
Of course, this does not mean the shops will provide even more materials or add new products right away.
As for selling key in-game currencies such as Tears of Goddess or materials for Engraving and Awakening,
we will carefully review our options based on the survey results.
If you think we are letting out packages too frequently or setting the prices too high, giving a P2W impression, let us know any time.
As for packages, including growth currencies, we will design them
by considering the circumstances of various players and offering them at the most acceptable level possible.
We agree that the issue can be confusing and force users to have an unpleasant experience,
and we will make sure to address this issue when coming up with new products.
Q8. Please rate your satisfaction with the improvements to the Tower of Salvation, such as the costume upgrade in the shop and changes to the lower 10 floors.
Q9. Share your thoughts on the Guild Raid's invasion defense.
Q10. Share your thoughts on the Guild Raid's boss defense.
Once again, thank you to all the users who participated in the update satisfaction survey.
We will continue to listen to and actively incorporate your opinions through various surveys in the future.
Thank you.
